XTEL OFFERS TWO MANAGEMENT MODELS FOR CUSTOMERS
both featuring the same quality, but with different forms of access and service hiring
both featuring the same quality, but with different forms of access and service hiring
(The acquired experience and excellent results in terms of customer service satisfaction lead us to offer this model, which is widely used in the hotel sector)
The camping ground takes on the marketing of the connectivity services, including hosting tariffs for the service cost of fiber optic Internet and Television, just like a hotel would do. The cost for the camping ground, per hosting unit and per day, will be established in the contract between XTEL and the camping ground or resort. The camp ground would be able to modify its prices for customers based on its commercial policy.
XTEL will provide the camping ground, completely free of charge, a 300 Mbps connection for both its offices and the remaining services located within the camping ground.
The marketing and service management will be carried out by XTEL, providing tariffs based on client needs, for periods of 1, 7, 14 and 30 days.
The camping ground will commit to the promotion and diffusion of the service among its customers, aside from facilitating XTEL employees access for the purpose of promoting and selling its services, and if need be, to also provide technical assistance.